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AI chatbots have spent the past few years handling refunds, tracking orders, resetting passwords, answering banking questions, booking appointments, and helping brands trim...
Stanford researchers are warning that using AI chatbots for personal advice could backfire. The problem isn’t just accuracy, it’s how these systems respond...
A new report from the U.S. Public Interest Research Group (PIRG) Education Fund has raised concerns about the growing use of artificial intelligence...
Recent research into artificial intelligence’s emotional capabilities indicates that AI chatbots – long dismissed as rule-based and mechanical – may be better at...
A month-long experiment has raised fresh concerns about the reliability of generative AI tools as sources of news, after Google’s Gemini chatbot was...