kart track is an odd location to launch a tech initiative in the nation’s biggest city. Yet last month there was New York City mayor Zohran Mamdani, zipping around the 900-foot oval at Coney Island’s Luna Park before stepping up to a podium to unveil a program called Public Interest Technology (PIT) Crews. Thus the go-kart theme.
News
PIT will consist of five “game-changing” teams that, Mamdani promised, will “raise the bar for what New Yorkers can expect from City Hall.” Working closely with city agencies, these small groups of engineers and designers will strive to change the hidebound and confusing tenor of current city services by using state-of-art skills to rapidly whip up specialized apps that solve real problems. “We want to transform how New Yorkers interact with the government,” said the mayor. “We want to raise exp
Do those words sound familiar? If you follow government tech, they might. Because Mamdani’s message could have fit quite comfortably in the pitch that Barack Obama’s chief technology officer, Todd Park, delivered in 2014 while recruiting tech talent for what would become the United States Digital Service. The USDS was an idealistic effort to bring top Silicon Valley talent into the executive branch to bypass the logjams caused by outdated and inefficient IT, by building great, user-centric softw
The agency somehow survived the first Trump administration and kept going through the Biden term. But in 2025, Elon Musk and his DOGE wrecking crew infiltrated the agency and pulled the plug on much of the useful stuff. (Now, with the National Design Service, the Trump administration is ostensibly trying to revive some of what it destroyed.)
Details
Mamdani’s PIT crew initiative adopts much of the original USDS ethos, with a timely twist: It embraces Silicon Valley expertise while taking a skeptical, almost adversarial, stance toward Big Tech itself. The combination of mayoral charisma and a chance to make software that doesn’t serve advertisers, the military, or the pocketbooks of centibillionaires makes the Mamdani team an attractive, high-status, mid-career change of pace for some techies. Suddenly, one of the sexiest places in geekdom i
Mamdani’s transition team set the stage for an urban, democratic-socialist-adjacent, USDS-style tech squad when it tapped Lisa Gelobter for the city’s chief technology officer job. Gelobter’s résumé includes stints at big companies and startups, but the standout item was her post at the United States Digital Service, where she was embedded in the Department of Education. She led the effort to create a College Scorecard that focused on nuts-and-bolts criteria like costs and graduation rates. To t
“I’m really excited about trying to recapture that essence, that energy here,” she says. Her budget for the program is $5.24 million, with an additional $2 million grant from the Rockefeller Foundation, which will fund one of the crews.
Analysis
Gelobter says she brings an engineering mindset to New York City government. “I know how to build software,” she says. “I know how to run a technology organization from a technology perspective.” It’s also a cultural thing for her. “I’m wearing jeans to work—not because I don’t look great in a suit, but it’s a statement, right?” she says. (The same norm-breaking happened in the USDS, which had to overcome objections from bureaucrats who didn’t want to meet with anyone wearing a hoodie.) Naturall
The projects Gelobter and her team choose to tackle will set a tone for the way the government works under a mayor whose future depends on how well he manages his city. “Without technology, policy is just words written on a piece of paper,” says Gelobter. Seen that way, the PIT crews are essentially Mamdani’s symbolic stand-ins in his fight against self-interested consultants and inefficient contractors. They will make their case by actually building things, in frantic 12-week sprints.
On its face, the first project of the PIT crew seems nonintuitive. The mission is to implement a pet mayoral project: click-to-cancel. On July 10, Mamdani announced this regulation, which penalizes companies that make it difficult to cancel subscriptions or ongoing payments. The rule takes effect on October 1, which is the exact date that the PIT crew plans to launch software that empowers citizens to blow the whistle on services that force people to go through hoops to end the relationship. (Ma
Stay informed with the latest news on Wararka.so — your trusted source for Somalia and world news.
